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Growth and innovation consulting

We help organizations grow and thrive.

We are a growth centered innovation and experience consulting firm. In a time of rapid and chaotic change, we help you build future ready growth and lead your market.

Serving the best brands in the world

Brands that have worked with LeaderLogic and Nicholas J. Webb, including Verizon, McDonald's, FedEx, Microsoft, 3M, Cigna, DHL, Genentech, McKesson, Pfizer, HP, Salesforce, Kaiser Permanente, Siemens, Johnson and Johnson, Cleveland Clinic, AbbVie, Baxter, Capital One, Chase, Aetna, Pepsico, and more.
The AI economy needs a human strategy

Everyone is talking about the machine. We help you lead the human.

Every organization is racing to adopt AI. We build world class AI and technology adoption strategies, and we never lose sight of the people who make them work. Through Human Experience® and Human Experience Innovation®, we help you grow by designing for the customers you serve and the employees who serve them. Technology is the engine. The human is the advantage.

Human Experience® and Human Experience Innovation® are registered trademarks of LeaderLogic, LLC.

Associations

We also serve some of the best associations in the world.

We bring the same research, rigor, and results to associations, helping them grow non dues revenue and deepen member value, so the organizations that serve entire industries can thrive.

Associations served by LeaderLogic, including the American Hospital Association, HFMA, AAMI, Children's Hospital Association, HANYS, Texas Hospital Association, Florida Hospital Association, Virginia Hospital and Healthcare Association, Louisiana Hospital Association, Oklahoma Hospital Association, SDAHO, Association of Cancer Care Centers, Urgent Care Association, American Ambulance Association, American Nurses Association, American Osteopathic Association, American Academy of Dermatology Association, Medical Alley Association, and ADDP.
Why growth stalls

Most organizations do not have a revenue problem. They have a systems problem.

The strategies that built your organization are rarely the ones that grow it next. Markets shift faster than internal processes can answer, and innovation creates activity without outcomes.

The pace of change is not slowing. The organizations that build future readiness now will lead the decade. The rest will spend it catching up. What closes the gap is a structured system that finds your highest value opportunities, aligns the organization around them, and converts them into revenue with a speed that compounds. That is what LeaderLogic® builds.

What we do

Three engagements. One promise: a result you can measure.

We do not sell services by the hour. We sell success. Each engagement is built backward from the outcome you need and led personally by a senior partner.

01

Enterprise Strategy

Research led strategy that grows revenue, takes cost out well beyond lean, lifts culture and customer satisfaction, and builds growth you can predict and repeat.

Explore enterprise strategy
02

Fractional Executive

Our fractional chief innovation and experience officer accelerates innovation, leads your market in customer satisfaction, and builds a culture that keeps the best talent.

Explore fractional leadership
03

Board and Leadership

Facilitation that sharpens leaders and boards, lifts their efficiency, and helps them make better decisions in a time of hyper complexity and marketplace chaos.

Explore board and leadership
Fractional executive leadership

The strategic horsepower of a top tier executive, without the full time cost.

When you need senior innovation and experience leadership now, we step in as a fractional executive. You get the strategy, the frameworks, and the hands on guidance of a seasoned chief officer, scaled to what your organization actually needs.

Fractional

Chief Innovation Officer

We lead your innovation agenda end to end, from opportunity through execution, and connect every initiative to a measurable commercial return. AI strategy is built in rather than bolted on.

  • Build and run the innovation operating system
  • Prioritize the highest value opportunities
  • Turn innovation activity into revenue you can track
Fractional

Chief Experience Officer

We help you win in the experience economy by designing the customer and human experiences that drive loyalty and growth, and by building the operating model that sustains them.

  • Design experiences around what customers truly value
  • Align teams behind a single experience strategy
  • Convert better experience into durable revenue
The cost of waiting compounds

See where your next return is hiding.

Bring your hardest growth question to a free discovery call. We will use it to map your highest value opportunities and show you exactly what a LeaderLogic engagement would look like. There is no obligation, and there is no time like now.

Our proprietary system

Build continuous future readiness, by design.

Our proprietary system identifies the infrastructure an organization needs to build continuous future readiness, intelligent growth, and a culture centered on both the customer and the employee. It begins with a Scorecard and ladders into a Blueprint, powered by our Innovation Superstar® methodology.

Step one · The Scorecard

The Future Readiness Scorecard

The Scorecard is a structured assessment that scores your organization across the dimensions that determine whether you are built to lead. It turns a complex question into a clear, prioritized picture, and it sizes the total enterprise impact available to you through efficiency, optimization, and revenue growth.

Get your Scorecard
Step two · The Blueprint

The Future Readiness Blueprint

The Blueprint is a strategic plan built directly from your Scorecard. It sequences the infrastructure, systems, and priorities that turn readiness into measurable growth, and a culture centered on the customer and the employee.

Build your Blueprint
Proprietary measurement

Instruments that turn insight into action.

Behind the system sit proprietary instruments that ground every recommendation in evidence rather than assumption.

RealRating®

Captures genuine consumer sentiment, so decisions about products and experiences reflect what people actually think.

Soul of the Customer

Deep customer insight beyond surface metrics, revealing the motivations and unmet needs that point to your best opportunities.

Net Customer Experience

Measures how your experience performs across the full journey, with actionable recommendations that lift loyalty and revenue.

Innovation Superstar®

Our core methodology, connecting innovation activity directly to commercial returns across the entire engagement.

$10M*
Recent case example

Ten million dollars returned on a client's investment.

In a recent engagement, our work delivered a ten million dollar return on our client's investment by turning innovation and experience into measurable growth. That is the standard we build toward.

Nicholas J. Webb, founder of LeaderLogic
Our founder

Three decades of innovation, in practice not theory.

Our founder has been involved in innovation for well over three decades, not as a theorist but as a practitioner.

Nicholas Webb has been awarded more than forty patents for technologies that range from one of the world's smallest medical implants to one of the first wearable technologies. He is a multiple number one bestselling author, with books across innovation, leadership, customer experience, healthcare, and Human Experience Innovation®.

Helping organizations thrive by leading a team of strategists dedicated to a single purpose is why LeaderLogic exists, and it is Nicholas's passion.

Nicholas J. WebbFounder, LeaderLogic, LLC

Start the conversation

Book a free discovery call.

Tell us where you want to grow and what is in the way. We will use the call to map your highest value opportunities and show you what a LeaderLogic engagement would look like. There is no obligation.

Call us

(602) 233 7107

Office

Scottsdale, Arizona. Hours 7 AM to 5 PM Mountain Time.

Reach

We serve clients across the United States and around the world.

Prefer to talk now? Call (602) 233 7107.

Ready when you are

Build growth at the speed of chaos.

The organizations that act now will lead. Start with a free discovery call and put a senior innovation strategist on your hardest growth question today.

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